Return & Refund Policy
Return & Refund Policy
At Aveyra, we want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return within 5 days of receiving your order, subject to the conditions below.
Return Eligibility
To be eligible for a return:
• The return request must be raised within 5 days of delivery.
• The product must be unused and in its original condition.
• The product must be returned with its original packaging, tags, and accessories, if applicable.
• The product must not be damaged, altered, washed, or used.
• Products returned without their original packaging or with signs of use may not be accepted.
How to Request a Return
To request a return, contact us at care@aveyra.in within 5 days of receiving your order.
Please provide your order number and details of the product you wish to return. Our team will review your request and provide further instructions.
Return Shipping
Once your return request is approved, we will provide instructions for returning the product.
Return shipping charges, if applicable, may be deducted from the refund amount depending on the reason for the return.
If the product received is damaged, defective, or incorrect, please contact us as soon as possible with photographs or other relevant details so that we can assist you.
Refunds
Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
If your refund is approved, the applicable refund amount will be processed to your original payment method or through the applicable payment channel.
The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.
Non-Returnable Products
Certain products may not be eligible for return due to hygiene, safety, or other applicable reasons. Such products will be clearly identified on the product page where applicable.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us at care@aveyra.in as soon as possible. We may request photographs or other information to verify the issue and provide an appropriate resolution.
Contact Us
For any return or refund related queries, please contact:
Email: care@aveyra.in
We reserve the right to refuse returns that do not meet the conditions mentioned in this policy.
Aveyra — Elegance, Delivered.